For businesses whose store sells well and still cannot do what the business needs behind it.
Almost none of this work is a new storefront. It is the layer underneath, where the order becomes a record the rest of the business can use.
Your public store keeps working the way it does today. Account customers sign in through a second door and see the terms their agreement gives them rather than the shelf price.
The order leaves the store as a record and lands in the accounting program as one. Nobody retypes it, and nobody spends the last week of the month working out why the two do not agree.
The store, the marketplace listings and the person at the counter all read the same number. Selling the last item twice stops being something you find out from the buyer.
Part numbers, OE references, fitment and technical attributes. A buyer who knows the code finds the item with it, instead of ringing to have somebody confirm it.
Minimum quantities, pallet and box multiples, agreed carriage, payment on account. The rules your sales team already applies by hand get applied by the system instead.
Some orders start as a request for a price. The quote goes out from the same system, and when it is accepted it becomes the order rather than being entered a second time.
Both situations are routine for us. Tell us which one applies and we will shape the first call around it.
The process runs in five steps, in the same order on every project. You can stop after any of them.
You outline how orders reach you today and where the store stops being enough. We ask a few questions and tell you whether this is a job worth doing. If the honest answer is that your platform already covers it, you hear that on the same call.
We go through the detail together. Which platform the store runs on, which accounting program you use, where stock is held, who logs in, and what has to keep selling while the work is done.
You receive a document that states what will be built, in what order, on what timeline, and at what cost. You read it before anyone signs anything.
The agreed scope becomes a signed contract. The confidentiality and intellectual property terms are set out in the same document, rather than in a separate one or at a later stage.
Work starts and we deliver at regular intervals. A preview environment goes up within the first week, so you follow progress in the application itself rather than in a status report.
You do not need the technical side to judge this. Here is what changes on the business side.
The hours that went into keying in what arrived by email and WhatsApp go somewhere else. The order is already typed, already priced and already checked.
Not from memory and not from whoever answers. Last year's figure stops being quoted by accident, and credit notes stop being issued to repair it.
An order placed at eleven at night is the buyer spending their time rather than yours, and it is waiting for you in the morning already complete.
When every channel writes to one place, the question of which product moves and which account is slowing down has an answer you can look up.
Reconciling the store against the accounts is work that exists only because the two were never connected. Connecting them removes the work rather than speeding it up.
Where is my order, what is in stock, what do I pay for this. When the buyer can see all three, your staff answer them once instead of twenty times a day.
The questions to put to any firm that offers this work, and the commitments we make on each of them.
A good deal of what people ask us for is a setting or an app on the platform they already pay for. We would rather point at it than invoice for rebuilding it.
We build beside what is running rather than replacing it. Moving a store that sells every day is a risk that has to earn itself, and most projects do not need it.
Payment, stock and pricing are the three places where a mistake costs money the same day. They run on a copy first and we compare the result against what you have now.
You know the scope, the timeline and the price before you commit. We would rather lose the project at the scoping stage than argue about what was included halfway through it.
Who owns the code, and whether we may name the work as a reference, are both settled in the contract before the first line is written.
The store, the server and the payment accounts stay in your name. We work with access you grant and can withdraw, so leaving us never means losing the shop.
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A storefront is the part of selling online that ready-made platforms solved years ago. What they did not solve is everything that happens once the order exists. Who is allowed to see which price, how the order reaches the accounting program, which warehouse the stock came out of, and what a buyer with an account is allowed to do that a visitor is not.
That gap is the work. Where the buyers are dealers rather than the public, the shape of it is a dealer ordering system. Where the stock side is the harder half, it reaches into warehouse management. Which of those your project really is becomes clear on the first call, and it is a better conversation than one about platforms.
Tell us how orders reach you now and where the store stops being enough. If your platform already covers it, you will hear that on the first call.
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