Privacy Policy

Who We Are

We are Codefacture, a software development company headquartered in Turkey. We provide custom software development and IT consulting services to customers around the world. This privacy policy applies to our website at www.codefacture.com, where customers can contact us for information and support.

Information We Collect

Codefacture collects the following types of personal data from customers who interact with us through our website:

• Name, email address, phone number, company name, and job title (via contact forms)
• Details about the customer's requests and the content of their communications with us
• Website usage information such as pages visited and time spent (via Google Analytics, anonymized)
• Advertising interaction and conversion data (via Meta/Facebook Pixel)

We collect this information directly from customers when they fill out contact forms on our website, as well as indirectly through the use of cookies and other tracking technologies. We also collect contact requests submitted through WhatsApp, Instagram, and Google Ads channels, which are stored in our database in Frankfurt, Germany (FRA1).

How We Use the Information

Codefacture uses the personal data we collect for the following purposes:

• Responding to customer inquiries and providing information about our services
• Developing and improving our products and services
• Communicating with customers, including for marketing and promotional activities (with consent)
• Analyzing website performance and user experience
• Measuring advertising campaign effectiveness and conversion tracking
• Fulfilling our legal obligations
• Protecting our rights and interests, such as in the event of a legal dispute

Third-Party Services & Data Storage

Our website uses the following third-party services. All data transfers to these providers are made with appropriate safeguards (Standard Contractual Clauses / SCCs):

All personal data — including contact form submissions and leads collected via WhatsApp, Instagram, and Google Ads — is stored exclusively in EU-based servers (Frankfurt, Germany – FRA1), ensuring data residency within the European Union.

Sharing of Personal Data

Codefacture may share customer personal data with the following third parties:

• Service providers and business partners who help us deliver our services (as listed above)
• Government agencies and authorities, if required by law
• Courts, tribunals, and other legal bodies, in connection with legal proceedings

We require these third parties to handle the personal data in accordance with this privacy policy and applicable data protection laws.

Your Rights

Under the Turkish Personal Data Protection Law (KVKK) and GDPR, customers have the following rights regarding their personal data:

• Accessing information about how their data is processed
• Requesting correction of inaccurate or incomplete data
• Requesting deletion or anonymization of their data
• Objecting to the processing of their data for direct marketing purposes
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, customers can contact Codefacture at info@codefacture.com or by mail at the following address:

Codefacture will respond to requests within 30 days, free of charge.

Changes to This Privacy Policy

Codefacture may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by prominently posting a notice on our website or by directly contacting you.

Last Updated: March 2026