Integration Services
We connect Stripe to the system that actually runs your business, so a payment does not stop at the receipt.
Stripe takes the money. Your own system knows what the money was for, who owes what next month, and which order can now be shipped. We build the link between them so a successful payment updates your records by itself, and so does a failed one, a refund and a dispute. Everything is built against Stripe test mode first and moved to live keys only once you have watched the whole flow run.
Most of this work arrives as part of a wider build, so if the system on the other side does not exist yet, we write that too. That side of it is covered on our CRM and ERP development page.
Someone checks the Stripe dashboard and then marks the order paid in another screen. Until they do, nothing ships.
The money goes back through Stripe and the order status is corrected by hand afterwards, when someone remembers.
A card expires, the renewal fails, and the customer keeps their access until the next manual review.
Stripe pays out in batches with fees taken out, so finance cannot line the deposits up against the orders.
| Record | Direction | How It Is Handled |
|---|---|---|
| Customers | Both ways | Your customer record stores the Stripe customer id, so saved cards and past payments stay attached to the right account. |
| Payments | Stripe to your system | Confirmed through a webhook and then re-read from Stripe, so the order is never marked paid on the strength of a browser redirect. |
| Subscriptions and plans | Both ways | Created from your system, while renewals, upgrades and cancellations come back the other way. |
| Refunds | Your system to Stripe | Raised from your own screens and written back against the original payment, full or partial. |
| Disputes and chargebacks | Stripe to your system | Surfaced where your team works, with the evidence deadline visible rather than sitting in an email. |
| Payouts and fees | Stripe to your system | Each bank deposit is broken down into the payments and fees behind it, which is what makes reconciliation possible. |
| Invoices and receipts | Either way, decided once | Stripe can issue them or your own system can, but not both. This is settled during scoping. |
This is the starting point rather than a fixed list. The final version is agreed with you and written into the scope before the build begins.
Stripe promises delivery, not order, and it will resend an event it is not sure you received. A handler that simply adds a payment on every message will double count. We make every handler safe to run again, and treat the event as a signal to re-read the object rather than as the data itself.
If the price is posted from the front end, anyone can change it before it is sent. The payment then succeeds for the amount the customer chose. The amount is calculated on your server, every time, and this is the first thing we check when we inherit an existing integration.
Card payments can need 3D Secure, and bank debits settle days later. The customer sees a success screen while the payment is still in progress. We model the states Stripe actually has rather than treating payment as a yes or no.
Objects created in test mode do not exist in live mode, and their ids do not carry over. Integrations that were built and tested for weeks break on the first live day because a stored test id is now meaningless. The move to live is planned, not discovered.
Stripe deposits a batch with its fees already deducted, so the bank line never equals an order total. We pull the breakdown behind each payout, which is the only way finance can match a deposit to the orders inside it.
Which event marks an order as paid, what happens on failure, who can refund and from where. This is written down before anyone touches an API key.
The whole flow is built and exercised against Stripe test mode, including the failures. Declined cards, 3D Secure challenges, partial refunds and disputes are all tried on purpose.
You go through the real journey yourself and see your own records change as you go. Live keys are only installed once that has happened.
Failed webhooks are retried, and anything that cannot be resolved raises an alert. A payment that never reached your system is noticed by us, not by an angry customer.
No. The card is entered into a field hosted by Stripe, so the numbers go straight to them and never reach your system or ours. This is also what keeps your PCI obligations at the lightest level.
The integration does not depend on a single message. Anything that looks unfinished is re-checked against Stripe on a schedule, so a lost event delays a record rather than losing it.
Yes. The work runs in test mode against a copy, so your live payments are untouched until you switch over deliberately.
They are different flows and we treat them as such. Subscriptions bring renewals, failed charges, upgrades and cancellations, all of which have to mean something in your own system.
Scope decides it. Taking a single payment is a small job. Subscriptions, refunds, disputes and payout reconciliation each add to it. We settle what will be built first, then put your own schedule in writing with start and delivery dates.
You own the source code. Once payment is complete, everything produced for the project passes into your company’s ownership. That is written into the agreement before work starts, alongside the scope and the price.
Invoices, contacts and payments between Xero and the system you run on.
Invoices, customers, payments and items between QuickBooks and your own system.
Invoices, contacts and payments between Sage and the system you run on.
Orders, items, customers and invoices between NetSuite and the systems around it.
Zoho Books, CRM and Inventory joined to each other and to your own system.
Card payments, refunds and settlement between PayTabs and your own system.
Send us the system on the other side and what should change the moment money moves. You get a written scope with the flow, the timeline and the price before any work starts.
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