Case Study

We Replaced an Engineering Practice's Ageing Website in 30 Business Days

Structy already had a site. It had stopped being maintained, so we rebuilt it rather than patched it.

Structy

What We Built

Structy is a civil engineering practice in Greece. They came to us with a website that already existed and had stopped being looked after. Rather than work around it, we rebuilt it as an information-led site. The work ran for 30 business days, counted from the signed scope document.

Project Duration
30 Business Days

Where It Started

The Site Had Stopped Being Maintained

A website nobody updates does not stand still, it falls behind. The content ages, the software underneath it ages faster, and at some point the site stops representing the company whose name is on it.

Working Around It Cost More Than Replacing It

Past a certain age every change takes longer than the change is worth, because whoever makes it has to work around what is already there. Structy had reached that point.

Clients Read the Site Before They Call

Somebody looking for a civil engineering practice reads the website first and picks up the phone second. The site was not doing that job.

How We Approached It

Replace, Do Not Repair

When a site has been left long enough, rebuilding is quicker than repairing. We said so before the quote rather than after.

Built Around the Content

Structy sells engineering work, and what a prospective client wants from the site is information. The site is built around that content rather than around effects.

A Date That Came From the Scope

The work ran 30 business days. That date came out of the scope document, which is written after we have seen what the work involves rather than before.

How the Rebuild Ran

  1. 1

    We Read What Was Already There

    The existing site is read before anything is quoted, because the quote depends on what is found.

  2. 2

    Repair or Replace Is Decided First

    That decision is made and said out loud before the quote, not discovered halfway through the work.

  3. 3

    The Scope Is Written Down

    What the work covers, and what it does not, goes into a document that both sides sign.

  4. 4

    The Date Comes Out of the Scope

    Thirty business days, counted from the signed document rather than promised before anyone looked.

  5. 5

    Handover Decides Who Maintains It

    Who keeps the site current is settled at handover. The old site fell behind because that was nobody’s job.

What Changed

The Site Represents the Practice Again

Somebody reading the site before they pick up the phone is reading about the firm as it is now, not as it was a few years ago.

Changes No Longer Fight the Structure

A change now takes about as long as the change is worth. That was the whole argument for rebuilding instead of repairing.

Maintenance Is Somebody's Job Now

The old site did not fall behind because anyone decided to let it. It fell behind because it was nobody's job. That is a decision to make at handover rather than a year later.

Frequently Asked Questions

Can you take over a site somebody else built?

Yes, and that is how this one started. We read what is already there first and tell you whether it is worth repairing or replacing, before quoting.

How do you decide between repairing and replacing?

By what the next year of changes would cost. If working around the old structure costs more than replacing it, replacing it is the cheaper option even though it looks more expensive on the first day.

Do we lose our search rankings when the site is replaced?

That is the part of a rebuild that has to be planned rather than discovered afterwards. Old addresses are redirected to their new equivalents, so what a search engine already knows about does not go missing.

Do you work with companies abroad?

Yes, a large part of our work is international. Structy is in Greece. Calls, documents and the comments inside the code are in English, and where there is a time difference we agree the overlapping hours at the start.

What happens after the site goes live?

Maintenance is a separate arrangement, and it is the reason this project existed at all. A site nobody is responsible for drifts back to where this one started.

How long does a site like this take?

The scope document gives you a date, and it is written after we have seen what the work actually involves rather than before. What moves that date is usually not the building. It is how quickly content, logins and approvals come back from your side, so we agree who is responsible for what at the start.

How much does a project cost?

There is no price list, because the scope decides it. How many screens there are, who logs in, which other systems it has to talk to and who maintains the content all move the number. After the first call and the technical review you get a document with the price and the timeline in it, and you read that before anything is signed.

Who owns the code?

The source code is yours. Ownership of the software transfers to you under the terms of the contract once development is complete and payment has been made in full. Those terms, and the confidentiality clauses, are in the contract signed before development begins.

Facing Similar Problems?

Tell us what you have now. We read it first and tell you whether it is worth repairing or replacing, before anybody talks about a price.

On this project we worked on Web Development Services, Software Support and Maintenance, Custom Software Development.

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