Question 1

Does AI actually help in a business like ours?

Accepted Answer

Not in every business. The places where it works follow a pattern, meaning tasks somebody repeats every day, tasks that run over text or images, and tasks where perfect accuracy is not required. Sorting incoming requests, pulling information out of long documents, drafting the first reply to a customer question. For work like accounting entries, where a single error is not acceptable, it is the wrong tool.

Question 2

Would a ChatGPT subscription not be enough for us?

Accepted Answer

For most companies it is enough, and we have no problem saying so. Custom development starts to make sense when the model has to work on your own data, when the result has to be written into another system automatically, or when the data cannot leave your side. Without one of those three, a subscription is the cheaper and faster answer.

Question 3

Does our data leave our systems?

Accepted Answer

You make that call, and we put the cost of each option on the table first. When an external model is used the data goes to that provider. When a model runs on your own server the data never leaves, but hardware cost and a difference in quality come with it. If your data falls under GDPR we have this conversation before the project starts.

Question 4

How much data do we need?

Accepted Answer

It depends on the job. For reading documents and answering questions your own documents are enough and no separate training data is needed. Classification and prediction need past examples, and those examples have to be labelled. We look at which of the two your data fits during the technical review.

Question 5

What happens when the model answers wrongly?

Accepted Answer

It will, so we build the system on the assumption that it does. Critical steps keep a human approval, the answer shows which source it was based on, and when the model is not confident it hands the subject to a person instead of producing an answer. Be careful with any proposal that promises you perfect accuracy.

Question 6

Which languages do the AI agents handle?

Accepted Answer

English and Arabic are handled natively, along with the other major languages. The language is set per channel, so a customer who writes in Arabic gets an Arabic reply.

Question 7

Can it work with the systems we already run?

Accepted Answer

That is usually the point of the work. The model on its own only produces text, and it becomes useful once the result lands in the place your team already looks, which is your CRM, your ticket system or your own panel. We connect it over the API your system already exposes, and where there is no API we agree on what to do about it in the technical review.

Question 8

Is there a monthly cost once the project is finished?

Accepted Answer

If an external model is used, yes. There is a charge per use and it grows as use grows. The scope document carries an estimate based on expected monthly use, and we put usage limits inside the system so an unexpected invoice cannot appear.

Question 9

How much does a project cost?

Accepted Answer

There is no price list, because the scope decides it. How many screens there are, who logs in, which other systems it has to talk to and who maintains the content all move the number. After the first call and the technical review you get a document with the price and the timeline in it, and you read that before anything is signed.

Question 10

How long does it take?

Accepted Answer

The scope document gives you a date, and it is written after we have seen what the work actually involves rather than before. What moves that date is usually not the building. It is how quickly content, logins and approvals come back from your side, so we agree who is responsible for what at the start.

Question 11

Who owns the code?

Accepted Answer

The source code is yours. Ownership of the software transfers to you under the terms of the contract once development is complete and payment has been made in full. Those terms, and the confidentiality clauses, are in the contract signed before development begins.

AI Software Solutions

Integrate AI Into Your Business

Built Into What You Already Run

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Where AI Actually Pays Off

Reading the Documents That Arrive as PDFs

Sending Incoming Work to the Right Desk

Answering From Your Own Records

The First Draft Comes Back in Seconds

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